What's new

Two shipped-this-month items worth calling out.

Per-role pricing

Our pricing page now reflects the real market for each role. Before: one flat Part-Time / Full-Time pair pretending a senior developer and an EA cost the same (they don't). After:

Transparent pricing works because it's honest. See the Pricing page →

Help Center

A proper article-based Help Center is live at /help:

• 5 topic categories — Hiring & Matching, Workspace & Tools, Billing & Contracts, For Candidates, Security & Trust
• 30 articles (average 2-3 minute read) with their own URLs and SEO metadata
• Every article is an MDX file in our repo — easy for the whole team to edit

Browse the Help Center →

What's next

In May we're focused on polishing onboarding and launching the first batch of video content in the Webinars section. See you then.

Dashboard v2 ships today. Three new modules plus a round of polish across the workspace.

What's new

Team Schedule

A cross-timezone calendar showing every assistant's shifts, holidays and time off. Add overtime, log leave requests, approve with one click. Public holiday awareness per country.

Performance Metrics

Live dashboards for hours logged, tasks completed, average response time and CSAT — per assistant, per team, per month/quarter/year. Exportable to CSV or your BI stack.

Messages v2

• Real-time presence and typing indicators
• Read receipts across 1:1 and team threads
• File attachments pulled directly from Vault or Files
• Mobile-first redesign

What improved

• Tasks module now supports Board, Calendar, Timeline and Table views (not just List)
• SOD and EOD reports show mood trends over the last 14 days
• Full export for every module in CSV or JSON

Why this release

Dashboard v1 proved the workspace model worked. Dashboard v2 moves us from "workable MVP" to "actually nice to use". The next big upgrade is on the roadmap for June.

Read more about the full Dashboard: Client Dashboard →

Today Kamva — our AI chief of staff — is live in every South Assistants workspace at no extra cost.

Workspace-native, not a chat tab

Kamva is scoped to your workspace data by default: SOD/EOD reports, tasks, files, team directory. Ask a question, draft an update, or run deep research — grounded in your own data, with citations.

Three modes

• Thinking — step-by-step reasoning for everyday asks
• Deep Research — long-form multi-pass research across workspace + the open web
• Image Creator — diagrams, social assets, inline creative

Six sources

Tasks, Reports, Files, Team, Internet, Gmail (opt-in). Source selection is per-conversation, not per-tenant — so different team members get appropriately-scoped Kamvas.

The thesis

Kamva compresses the friction between your workspace data and the actions you actually want to take with it. A Monday morning digest that used to take 45 minutes of scrolling now takes 4.

Full product page: Kamva →

Vault ships today. Every client credential your assistant needs now lives in an end-to-end encrypted store, never in an email or a DM.

What's in the Vault

• Passwords — with optional auto-fill on supported sites
• API keys — for your third-party services
• Cards — corporate card details with CVV kept separate
• Notes — wire instructions, confidential docs

Permissions model

• Share per-person, per-role, or workspace-wide
• Per-item policies: view-only, auto-fill-only, full access
• One-click revoke that propagates instantly across all active sessions
• Every access, share and revocation logged with timestamp and IP

Security

End-to-end encryption — keys never leave your workspace unencrypted. All of our policies and controls are SOC 2-aligned. Formal certification is on our 2026 roadmap.

Read more on the Vault here.

Our workspace is live. Every South Assistants client now gets access to a dedicated dashboard at no extra cost.

What shipped in v1

• Start of Day reports — priorities, mood, planned hours, blockers. Posted by every assistant before 9am.
• End of Day reports — accomplishments, blockers encountered, tomorrow's plan.
• Tasks & delegated work — assign, prioritise, comment, track. List view only in v1; other views coming soon.
• Time tracking — contracted vs. actual hours with weekly approval.
• Messages — built-in threaded chat between you and your assistant.

Why it matters

Before the workspace, client-assistant communication was scattered across Slack, email and WhatsApp. Every hire meant another tool onboarding. Now there's one home for the relationship — and one export if you ever need to leave.

The tech

Built on Next.js 15, Supabase, and our custom real-time layer. Sub-100ms update propagation. Available on web today; fully responsive for mobile.

More to come — Schedule and Metrics modules are already in testing.

Our vetting funnel is now fully operational. Every candidate — regardless of role — passes through the same five-stage process.

The funnel

1. Application review — every submission read by a human. No ATS keyword screens.
2. Role-specific skills assessment — blind-graded against a rubric before reviewers see the candidate.
3. Written & spoken English assessment — calibrated for US, UK and EU business contexts.
4. Live scenarios & culture interview — 45 minutes of live work and conversation on composure, ownership and curiosity.
5. Paid trial week — shortlisted candidates do paid work on a sample scope before we make an offer.

First cohort numbers

• 420 applications received across six tracks in the first three weeks
• 11 candidates made it to a paid trial
• 8 hires signed — ready to match with clients from February onwards

Fewer than 3 in 100 applicants make it through. We're keeping that bar high.

More on the methodology in our blog post: The top 3% vetting process, explained.